Inout Support Desk Manager - Support Ticket Management Script
Main Purpose of this php script:
This script is a professional customer support and ticketing solution.
Detailed Description:
Inout Support Desk Manager Script is a support desk solution that manages and maintains lists of issues. It is designed for small to medium sized businesses. The support ticket management script can be customized to meet unique requirements in function & design and is designed to strengthen relationship between employees and customers.
Features of Inout Support Desk Manager Script:
- Gmail like interface
- Create custom projects
- Send private messages
- Add review/reference notes
- Share necessary files
- Staff privileges and rights
- Signatures for posts
- Ticket ratings for quality and transparency
- Unlimited products, clients and support staffs
- Question bank for common questions
- Knowledge base articles
- FCK editor
- Article - image uploads and article - keyword tagging
- Ticket/project starring
- Email alerts improve response time
- Multiple language support
- Theme template build
- Detailed statistics for owner
- Point system for staff
- Client/staff logs
- Open source code
- Free copyright removal
- Customization ready
- Powerful administrator management
- Built-in advertising space
Tags:
professional-customer-support-script ticketing-solution-script support-desk-solution-script support-ticket-management-script support-desk-manager-script
Developer:
Inout Scripts
License: Commercial
Framework: MVC (Model View Controller)
Price:
149
Views: 657
Updated Date: 11-Apr-2016
